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Symptom Cause and/or Corrective Actions
• NIGHTSHOT is set to ON.
c Set it to OFF. (p. 34)
• NIGHTSHOT is set to ON in a bright place.
c Set it to OFF . (p. 34)
• BACK LIGHT is activated.
c Deactivate it. (p. 33)
• PHOTO REC is set to TAPE in the menu settings.
c Set it to MEMORY (p. 177).
• PHOTO REC is set to MEMORY in the menu settings.
c Set it to TAPE (p. 177).
• BEEP is set to OFF in the menu settings.
c Set it to MELODY or NORMAL. (p. 184)
c Set the STEADYSHOT to OFF in the menu settings.
(p. 177)
* Except DCR-TRV16
In the playback mode
Symptom Cause and/or Corrective Actions
• The POWER switch is not set to VCR.
c Set it to VCR. (p. 38)
• The cassette has run out of tape.
c Rewind the tape. (p. 40)
• The video heads may be dirty.
c Clean the heads using the cleaning cassette (optional).
(p. 203)
• The stereo tape is played back with HiFi SOUND set to 2
in the menu settings.
c Set it to STEREO (p. 178).
• The volume is turned to minimum.
c Turn up the volume. (p. 38)
• AUDIO MIX is set to ST2 in the menu settings.
c Adjust AUDIO MIX. (p. 178)
• The cassette has no cassette memory.
c Use a cassette with cassette memory. (p. 71)
• CM SEARCH is set to OFF in the menu settings.
c Set it to ON. (p. 181)
• The tape has a blank portion during recorded portions.
(p. 72)
Types of trouble and how to correct trouble
The picture is recorded in incorrect or
unnatural colors.
The picture appears too bright, and
the subject does not appear on the
screen.
You cannot record still images on a
“Memory Stick” in standby mode or
while recording on tape.*
You cannot record still images on a
tape.*
The click of the shutter does not
sound.
Black bands appear when you
record TV or computer screen.
The tape does not move when a
video control button is pressed.
The playback button does not work.
There are horizontal lines on the
picture or the playback picture is not
clear or does not appear.
No sound or only a low sound is
heard when playing back a tape.
During displaying the recorded date,
date search function does not work.