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Troubleshooting
Troubleshooting
107
Troubleshooting
Troubleshooting
If you run into any problem using your
camcorder, use the following table to
troubleshoot the problem. If the problem
persists, remove the power source and
contact your Sony dealer.
If “C:ss:ss” is displayed on the LCD
screen or the viewfinder, the self-diagnosis
display function is activated. See page 112
for details.
Overall operations
Batteries/Power sources
Symptom Cause and/or Corrective Actions
The power does not turn on. • The battery pack is discharged, running low, or not attached to the
camcorder.
cAttach a charged battery pack to the camcorder (p. 11).
cPlug the AC Adaptor /charger to the wall socket (p. 14).
• The mode switch on the AC Adaptor/charger is set to CHARGE.
cSet it to VCR/CAMERA (p. 14).
The camcorder does not operate even
when the power is set to on.
cDisconnect the AC Adaptor/charger from the wall socket or remove the
battery pack, then reconnect it after about 1 minute. If the functions still
do not work, press the RESET button using a sharp-pointed object. If you
press the RESET button, all settings including the clock setting (except
the Personal Menu and Picture Profile settings) are reset.
A clattering noise is heard when the
camcorder is handled with the
POWER switch set to OFF or VCR.
• This is because some lens functions on the camcorder use a linear
mechanism. This is not a malfunction.
The supplied Remote Commander
does not function.
cSet [REMOTE CTRL] on the (OTHERS) menu to [ON] (p. 82).
cInsert batteries into the battery compartment with the + – polarities
correctly matching the + – marks. If this still does not solve the problem,
insert new batteries since the batteries are dead (p. 132).
cRemove any obstructions between the Remote Commander and the
remote sensor.
The camcorder gets warm. • This is because the power has been turned on for a long time. This is not
a malfunction.
Symptom Cause and/or Corrective Actions
The battery pack is quickly
discharged.
• The temperature of the environment is too low, or the battery pack has
not been charged enough. This is not a malfunction.
cFully charge the battery again. If the problem persists, replace the
battery pack with a new one. It may be damaged (p. 11, 119).
,continued