Sony C4200 Photo Printer User Manual


 
14 HP warranty and support
Hewlett-Packard provides Internet and phone support for the HP All-in-One.
This section contains the following topics:
Warranty
Support process
Before you call HP customer support
HP support by phone
Additional warranty options
HP Quick Exchange Service (Japan)
Call HP Korea customer support
Prepare the HP All-in-One for shipment
Pack the HP All-in-One
Warranty
For more information about the warranty, see the printed documentation that came with the HP All-
in-One.
Support process
If you have a problem, follow these steps:
1. Check the documentation that came with the HP All-in-One.
2. Visit the HP online support Web site at
www.hp.com/support. HP online support is available to
all HP customers. It is the fastest source for up-to-date device information and expert assistance
and includes the following features:
Fast access to qualified online support specialists
Software and driver updates for the HP All-in-One
Valuable HP All-in-One and troubleshooting information for common problems
Proactive device updates, support alerts, and HP newsgrams that are available when you
register the HP All-in-One
3. Call HP support. Support options and availability vary by device, country/region, and language.
Before you call HP customer support
Software programs from other companies might be included with the HP All-in-One. If you experience
problems with any of those programs, you will receive the best technical assistance by calling the
experts at that company.
NOTE: This information does not apply to customers in Japan. For information on service
options in Japan, see
HP Quick Exchange Service (Japan)” on page 139.
HP warranty and support 137
HP warranty and support