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Troubleshooting for wireless network
Problems during setup or driver installation
Connecting Failure - Verify Wireless Network Name
• The machine is unable to find the network name (SSID) you have selected or entered.
Check the network name (SSID) on your access point and try connecting again.
• Your access point is not turned on. Turn on your access point.
Connecting Failure - Verify Network Security Key
• Security is not configured correctly. Check the configured security on your access
point and machine.
Connecting Failure - Verify Wireless Connection
• Your computer is not receiving a signal from your machine. Check the USB cable and
your machine’s power.
Connecting Failure - Unplug Ethernet Cable
• Your machine is connected with a wired network cable. Remove the wired network
cable from your machine.
Verify USB Connection
• When you access point via USB cable, unpluged USB cable. Check the USB cable.
Veriy IP Address
• Your machine is not receiving a IP from AP. Check the configured security on your
access point and machine.
Verify Network Settings
• The configured network address is unable to connect between your computer and
machine.
– For a DHCP network environment
The receives the IP address automatically (DHCP) when computer is configured
to DHCP.
– For a Static network environment
The machine uses the static address when the computer is configured to static
address.
For example,