Filter
Top Products
198 Problem Solver
The printer does not turn on or stay on
When the pause light does not come on and mechanism initialization does
not start even when the P power button is pressed to turn on the printer, try
the following:
❏ Turn off the printer and make sure the power cord is securely plugged into
the printer.
❏ Make sure your outlet works and is not controlled by a wall switch or timer.
❏ Make sure the supplied voltage to the printer matches the rating voltage
labeled on the printer. If not, turn off the printer and unplug the power cord
immediately. Contact your dealer for assistance. See "Where To Get Help"
on page 229.
c
Caution:
If the supplied voltage and rating voltage do not match, do not plug the printer
back in again, as damage may occur.
The printer prints nothing
The printer is not correctly connected to the computer
Try one or more of these solutions:
❏ Turn off the printer and computer. Make sure the printer’s interface cable
is securely plugged into the correct port of the computer.
❏ Make sure the interface cable specifications match the specifications for
the printer and computer.
SET PAPER LEVER Paper lever is in the
released position.
Move the paper lever to
the secured position.
REAR COVER OPEN The rear cover is open. Close the rear cover.
UPDATE FAILED The printer failed to
update the firmware.
Update the firmware
again.
Message Description What to do