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Problem Solver 205
❏ Run the Head Cleaning utility to clear any clogged ink nozzles. For
Windows, see "Cleaning the print head" on page 89. For Mac OS X, see
"Cleaning the print head" on page 40.
You can also clean the print head nozzles using the control panel. Press
Menu for 3 seconds.
❏ Check the B ink light and replace ink cartridges, if necessary. See
"Replacing Ink Cartridges" on page 169.
❏ Select Standard for the Platen Gap setting in the Paper Configuration
dialog box. For Windows, see "Paper Configuration" on page 59. For Mac
OS X, see "Paper Configuration" on page 27.
Blurry or smeared printout
Try one or more of these solutions:
❏ For Windows, check the Media Type setting on the Main tab. Make sure it
is correct for the paper you are using. See "Selecting Settings on the Main
Tab" on page 49.
For Mac OS X, check the Media Type setting under the Print Settings in
the Print window. Make sure it is correct for the paper you are using. See
"Page Setup" on page 19.
❏ If the paper you are using is not supported by the printer driver, select the
paper thickness setting in Menu mode. See "CUSTOM PAPER" on page
125.
❏ Make sure your paper is dry and the printable side is loaded face-up. Also,
make sure you are using the correct type of paper. See "Paper" on page
234.
❏ Ink may have leaked inside the printer; wipe the inside of the printer with a
soft, clean cloth. See "Cleaning the Printer" on page 182.
❏ Run the Head Cleaning utility. For Windows, see "Cleaning the print head"
on page 89. For Mac OS X, see "Cleaning the print head" on page 40.
You can also clean the print head nozzles using the control panel. Press
Menu for 3 seconds.