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Contacting Customer Support
B-1
R4C3700
Rev.D
A5 size APPB.FM
4/21/99 Pass 0
R
Proof Sign-off:
Ohtera _______
Fujimori _______
Pipa _______
B
Appendix B
Contacting Customer Support
If your camera is not operating properly and you
cannot solve the problem using the troubleshooting
information in this guide, contact customer support
services for assistance.
To help us assist you more quickly, please provide the
following information.
Serial number of your camera
(See the label on the bottom of the camera.)
Camera model
Brand and model of your computer
EPSON Photo!2 software version
(Click
About
in the Setup menu.)
Windows version you are using
(For example, 95 or 98)
Software applications you normally use with
your camera and their version numbers
For United Kingdom and the Republic of
Ireland Users
If you purchased your printer in the UK or the
Republic of Ireland, EPSON (UK) LTD provides a
range of customer services and technical support.
World Wide Web
If you can connect to the Internet and have a Web
browser, you can access our Web site at
http://www.epson.co.uk
. Here you will find
information on the latest EPSON products, software
drivers, on-line user guides, and answers to
frequently asked questions.
Faxon EPSON
Contact Faxon EPSON Faxback Service for support
information including troubleshooting tips, switch
settings, and driver information.