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Customer Services Directory
Service in Canada: As per Sevicenter listed in Canadian warranty information on page -93-.
Obtain Product Information and Operating Assistance; locate your nearest Dealer
or Servicenter; purchase Parts and Accessories; or make Customer Service and
Literature requests by visiting our Web Site at:
http://www.panasonic.com/support
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at:
1-800-211-PANA (7262),
Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST
Accessory Purchases
For hearing or speech impaired TTY users, TTY : 1-877-833-8855
As of October 2003
MAIL TO:
Panasonic Services Company
1705 N. Randall Road,
Elgin, IL 60123-7847
Attention: Camcorder Repair
Product Repairs
Centralized Factory Servicenter
Please carefully pack and ship, prepaid and insured, to the Elgin Centralized Factory Servicenter
Customer’s in Puerto Rico, please ship or carry in to location below (“Service in Puerto Rico”).
Service in Puerto Rico
Matsushita Electric of Puerto Rico, Inc. Panasonic Sales Company
Factory Servicenter:
Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park,
Carolina, Puerto Rico 00985
Phone (787)750-4300, Fax (787)768-2910
For hearing or speech impaired TTY users, TTY : 1-866-605-1277
Purchase Parts, Accessories and Instruction Books online for all Panasonic Products
by visiting our Web Site at:
http://www.pasc.panasonic.com
or, send your request by E-mail to:
npcparts@panasonic.com
You may also contact us directly at:
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only)
(Monday – Friday 9 am to 8 pm, EST.)
Panasonic Services Company
20421 84th Avenue South,
Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks)
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