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C611M-C (3/06) 73
Table G. NVR300 Troubleshooting Guidelines (Continued)
Problem Possible Cause Suggested Corrective Action
Video loss condition—an X
overlaid on a camera
appears in the video
playback area of the
NVR-Playback page when
attempting to play a
recording.
Coaxial cable connec-
tions to BNC connector
on camera and PelcoNet
device are faulty, or
cable is defective.
If the camera and PelcoNet device are accessible, check BNC cable connections at
camera and PelcoNet device, and secure as necessary; if necessary, replace cable.
If the camera and PelcoNet device are not accessible, contact your network
administrator.
Camera is not connected
to power source.
If camera is accessible, connect camera to power source. If camera is not
accessible, contact your network administrator.
An X is displayed steadily
in the Programmed Record-
ing and Active Recording
dialog box for a particular
recording.
Network cable
connection of NVR300,
PelcoNet device, or
networking equipment
(for example, Ethernet
switch) is faulty.
Check network connections. If devices are not accessible, contact your network
administrator.
No password or
incorrect password was
entered for the PelcoNet
device when pro-
gramming a recording.
Stop the recording. Program the recording again as a new recording using the
correct password.
An X followed by a camera
icon flash interchangeably
in the Programmed
Recording and Active
Recording dialog boxes for
a particular recording.
NVR300 system load is
above 70%.
Reduce system load by stopping recordings listed on the NVR-Setup page or by
reducing resolution of the camera streams in the PelcoNet devices as appropriate.
The network is
congested.
Contact your network administrator.
When adding a new
recording in the Add
Recording dialog box, a
PelcoNet device on the
local subnet does not
appear in the “Source for
recording” drop-down box.
PelcoNet device is not
powered on, is not
connected to the
network, or IP settings
are not configured
properly.
Check that PelcoNet device is powered on, both ends of network cable are
connected, and that IP settings are configured properly.