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Appendix
12
Troubleshooting
We recommend checking the following items before contacting a service
center.
Problem Cause Remedy
The camera
does not
turn on
Batteries are not
installed
Check if batteries are installed. If not, install
charged batteries.
Batteries are not
installed properly
Check orientation of batteries.
Re-insert batteries according to the +-
symbols. (p.37)
The battery power is
low
Replace with charged batteries or use the
AC adapter kit K-AC84 (optional). (p.40)
The shutter
cannot be
released
The lens aperture
ring setting is other
than the s position
Set the lens aperture ring to the s position
(p.91) or select [Permitted] in [19. Using
aperture ring] in the [A Custom Setting 3]
menu. (p.241)
The flash is charging Wait until charging is finished.
There is no available
space on the SD
Memory Card
Insert an SD Memory Card with available
space or delete unwanted images. (p.42,
p.73)
Recording Wait until recording is finished.
The
Autofocus
does not
work
The subject is
difficult to focus on
Autofocus cannot focus well on subjects
that have low contrast (sky, white walls),
dark colors, intricate designs, rapidly-
moving objects or scenery shot through a
window or a net-like pattern. Lock focus on
another object located at the same distance
as your subject, then aim at target and press
the shutter release button fully.
Alternatively, use manual focus. (p.116)
The subject is not in
the focusing area
Position the subject in the focus frame in the
middle of the viewfinder. If the subject is
outside the focusing area, aim the camera
at the subject and lock the focus, then
compose a picture and press the shutter
release button fully. (p.114)
The subject is too
close
Move away from the subject and take a
picture.
The focus mode is
set to \
Set the focus mode lever to =. (p.109)