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Troubleshooting
The battery pack discharges too quickly.
• Ambient temperature is too high or low, or the battery pack has not been charged enough.
This is not a malfunction.
• Fully charge the battery again. If the problem persists, the battery may be worn-out. Replace
it with a new one (p. 12, 107).
The image remains on the LCD screen.
• This occurs if you disconnect the DK-415 cable or remove the battery pack without turning
off the power first. This is not a malfunction.
The image in the viewfinder is not clear.
• Move the viewfinder lens adjustment lever until the image appears clearly (p. 16).
The image in the viewfinder has disappeared.
• If you set [VF POWERMODE] to [AUTO], the finder light remains off while the LCD panel
is open (p. 84).
The supplied Wireless Remote Commander does not function.
• Set [REMOTE CONTROL] to [ON] (p. 87).
• Remove any obstructions between the Wireless Remote Commander and the remote sensor
of the camcorder.
• Keep strong light sources, such as sunlight or overhead lighting, away from the remote
sensor, otherwise the Wireless Remote Commander may not function properly.
• Insert a fresh battery in the compartment with its +/– terminals matching those of the
compartment (p. 121).
Another video device malfunctions when you use the supplied Wireless
Remote Commander.
• Select a commander mode other than DVD2 for your video device.
• Cover the sensor of your video device with black paper.
When a device is connected to the REMOTE jack, the camcorder or the device
does not operate properly.
• The connected device may react slowly to some operations, such as zooming.
• If you disconnect the cable from the device while the cable is still connected to the
camcorder’s REMOTE jack, the camcorder may not restore the proper settings. Disconnect
the cable also from the camcorder’s REMOTE jack.
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