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HP Photosmart R817/R818 User’s Manual
The Lithium
Ion battery
will not
charge.
The battery is
fully charged.
Try charging it again after it has
drained awhile.
The wrong AC
power adapter
is being used.
Use only the approved HP AC
power adapter (see
page 176).
Battery voltage
is too low for
charging to
start.
The camera will not charge a
damaged or over-discharged
battery. Charge the battery in the
HP quick recharger or the spare
battery charging bay of the dock
(both purchased separately), then
try it in the camera again. If this
does not work, buy a new Lithium
Ion battery (see page 176).
The battery is
damaged or
bad.
If the camera detects a problem
with the battery, it will not start
charging or will stop charging
prematurely. Buy a new battery
(see page 176).
The camera
does not turn
on when I
connect to AC
power, then
disconnect,
then
reconnect.
There is no
battery in the
camera.
• Insert a battery into the
camera.
• Reset the camera (see
page 126).
The camera
does not
respond
when I press
a button.
The camera is
turned off or
has shut down.
Turn on the camera.
Problem Possible cause Solution