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Troubleshooting and Support
The image is too
large to magnify.
The image was
taken with
another camera.
Transfer the image to your
computer and view it using
the HP Image Zone
software.
The image is too
large to rotate.
The image was
taken with
another camera.
Transfer the image to your
computer and rotate it
using the HP Image Zone
software.
Unknown image
error. Unable to
complete request.
The camera
could not
complete the
image
modification you
requested.
• Try modifying the
image again.
• If the same message
displays, transfer the
image to your
computer and modify it
using the HP Image
Zone software.
Camera has
experienced an
error.
or
Camera has
experienced an
error and is
shutting down.
The camera may
have experienced
a transient
problem.
Turn the camera off, then
on again. If that does not
fix the problem, try
resetting the camera (see
page 126). If the problem
persists, note the error
code and call HP Support
(see
page 162).
Message Possible cause Solution