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HP Photosmart R817/R818 User’s Manual
Error Messages on the Computer
Message Possible cause Solution
Cannot Connect
To Product
The computer
needs to access
files in memory
during
HP Instant Share
setup. But either
the internal
memory is full,
or the memory
card is either full
or locked.
If internal memory or the
memory card is full,
transfer images to a
computer (see page 97)
then delete the images
from the camera (see
page 90). If the memory
card is locked, switch the
locking tab on the card to
the unlocked position.
The camera is
turned off.
Turn on the camera.
The camera is
not working
correctly.
Try connecting the camera
directly to a PictBridge-
certified printer, and print
an image. This will verify
that the optional memory
card, USB connection, and
the USB cable are
functioning correctly.
The cable is not
connected
correctly.
Make sure that the cable is
firmly connected to the
computer and camera.
The memory
card is locked.
Switch the locking tab on
the memory card to the
unlocked position.