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Troubleshooting and Support
The camera
does not
respond
when I press
a button
(continued).
The camera is
connected to a
computer.
Most of the camera buttons do not
respond when the camera is
connected to a computer through
the cradle or dock. If they
respond, it is only to activate or
deactivate the Image Display.
The camera is
processing an
image.
Wait until the Memory light stops
blinking, indicating the camera
has completed processing the
previously taken image.
The battery is
drained.
Replace or recharge the battery.
The camera
needs time to
lock focus and
exposure.
Use Focus Lock (see page 40).
The camera
has stopped
operating.
• Reset the camera (if the AC
adapter is connected to the
camera through the cradle or
dock, disconnect it first). See
page 126.
• Check to see if the memory
card is defective. If so, replace
the memory card.
• Format the internal memory
and/or the memory card (see
page 127).
The camera is
using a flash
setting with
Red-eye
Reduction.
It takes longer to take a picture
with Red-eye Reduction, as the
shutter is delayed because of the
additional flash. Make sure your
subjects wait for the second flash.
Problem Possible cause Solution