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Troubleshooting and Support
My image is
grainy.
The camera
was too warm
when the
picture was
taken, resulting
in images with
more noise
(graininess).
• Use Image Advice (see
page 92).
• The effect will diminish as the
camera cools. For best image
quality, avoid storing the
camera in very hot locations.
The ISO Speed
setting was too
high.
Use a lower ISO Speed setting
(see page 76).
The image or
video clip
compression
setting was too
high.
Use a lower Image Quality or
Video Quality compression setting
(see pages 68 and 70).
There was not
enough light.
• Wait for natural lighting
conditions to improve.
• Add indirect lighting.
• Use the flash (see
page 47).
Images are
missing on
my camera.
You installed a
memory card
after taking
one or more
images so
images in
internal
memory are
not visible.
• Remove the memory card.
• Move the images from the
internal memory to the
memory card (see page 123).
Problem Possible cause Solution