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RealPresence Collaboration Server (RMX) 1500/1800/2000/4000 Administrator’s Guide
Polycom®, Inc. 325
Importing an Address Book
To Import and Address Book:
1 In the Address Book pane, click the Import Address Book ( ) button, or right-click an empty
area in the pane, and then click Import Address Book.
The Import Address Book dialog box is displayed.
2 Enter the path from which to import the Address Book, or click the Browse button.
3 In the Open dialog box navigate to the desired Address Book file (in XML format) to import.
4 Click Open.
You will return to the Import File dialog box.
5 Click OK.
The Address Book is imported and a confirmation message is displayed at the end of the process.
6 Click Close.
Upgrading and Downgrading Considerations
(Collaboration Server 1500/2000/4000 only)
When upgrading to a multi-level address book version from a single-level address book, the following
factors have to be taken into consideration:
● The system automatically creates a new address book with a different name and modifies the new
address book to a multi-level hierarchical address book.
● By default, the address book contains two levels:
The top level (root) named Main.
Second level - All address book groups from the single-level address book are placed under the
Main group with their associated participants.
● Participants that were not previously associated with any group in the Address Book are placed in the
Main group.
● All participants in the Address Book appear in the All Participants group.
When importing an Address Book, participants with exact names in the current Address Book will be
overwritten by participants defined in the imported Address Book.