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use this information to determine what television channels and schedule are available to you. Each day, the ReplayTV digital video
recorder contacts SONICblue to download a current TV schedule for you.
Q: How does SONICblue use the information it collects about my digital video recorder use?
A: Personal Information collected during registration of your ReplayTV digital video recorder may be used for diagnostic purposes.
We can use it, for example, to see if your ReplayTV unit is working properly. We can also use it when you contact our Customer
Care agents so they can help you with any service-related problems, and for warranty eligibility and fulfillment purposes. Again,
this information is not linked to Anonymous Information without your permission.
Anonymous Viewing Data is used to tailor the ReplayTV Service to your preferences, including providing you with advertisements
that may be of interest to you, and to provide service enhancements to you. With your permission, we may also use Anonymous
Viewing Data to diagnose and correct problems with your digital video recorder or your ReplayTV Service. In keeping with this
Privacy Policy, Anonymous Viewing Data is not linked to you, and will not be linked to you without your express permission.
Q: What choices do I have regarding the collection and use of information about my digital video recorder use?
A: Registration of your ReplayTV digital video recorder is not required to use the unit.
From time to time, we may send all of our customers information about our products and services that we consider essential to pro-
viding you the ReplayTV Service, including information about software upgrades, changes to the service, technical or administra-
tive issues, legal matters, or other similar information. Users of our products and services are not able to opt-out of these
announcements. At present, users also cannot opt-out of the collection of Anonymous Viewing Data.
Q: Does SONICblue share my information (gathered from either my use of the www.sonicblue.com/replaytv Web site or digital
video recorder) with any third parties?
A: SONICblue will not share your Personal Information with third parties without your consent, except in the very limited circum-
stances outlined in the next question and answer below. Your Personal Information is not otherwise sold, marketed or shared with
third parties without your permission.
Anonymous Information, including Anonymous Viewing Data, may be shared with third parties for analysis or marketing purposes.
For example, this information may be provided to advertisers or marketers who may use it to target advertisements to your particu-
lar interests. Because it’s anonymous, this information is not linked to you, and will not be linked to you without your express per-
mission.
Q: Are there any special circumstances that may require my information (gathered from either my use of www.sonicblue.com/
replaytv Web site or its digital video recorder) to be shared with third parties?
A: SONICblue may disclose Personal or Anonymous Information if required to do so by law or in the good faith belief that such
action is necessary or appropriate to conform to the law or comply with a legal process served on SONICblue, to protect and defend
the rights or property of SONICblue, the ReplayTV Service or our viewers, whether or not required to do so by law, or to protect the
personal safety of our viewers or the public. SONICblue reserves the right to contact appropriate authorities and disclose Personal