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Troubleshooting
Troubleshooting
If you experience trouble with your
camera, try the following solutions.
1 First check the items on the
tables below. If code displays
“C::” appear on the
screen, the self-diagnosis display
function is working (page 132).
2 Should your camera still not work
properly, press the RESET button
inside the battery/“Memory Stick”/CF
card cover using a fine-tipped object,
then turn on the power again. (All
the settings including date and time
are cleared and reset to the factory
settings.)
RESET
3 Should your camera still not work
properly, consult your Sony dealer or
local authorized Sony service facility.
Battery pack and power
Symptom Cause/Solution
You cannot charge the battery pack.
• The camera is turned on. Turn the camera off (page 17).
The battery pack cannot be installed.
• Install the battery pack while pushing the battery eject lever toward the LCD screen side using the
front edge of the battery pack (page 13).
• Install the battery pack correctly (page 13).
The CHG/
lamp fl ashes when
charging a battery pack.
• Install the battery pack correctly (page 13).
• The battery pack has malfunctioned. Consult your Sony dealer or local authorized Sony service
facility.
• The battery pack is discharged. Re-insert the AC Adaptor and then charge the battery pack.