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Symptom Cause/Solution
You cannot insert the date or print
images in the index mode.
• Consult with the printer manufacturer whether the printer provides date function or index print
function or not.
• The date may not be inserted in the index mode depending on the printer. Consult with the printer
manufacturer.
The paper size you want to print on
does not appear.
• Check with the printer manufacturer whether the printer supports the paper size you want to print on.
“---- -- --” is printed on the date-
inserted part.
• The images that do not have the recording date data cannot be printed with the date inserted. Set
[Date] to [Off] and print the image.
You cannot print with the current
paper size setting of the printer.
• If the printer paper was changed to paper of a different size after the camera was connected to the
printer, disconnect and connect the USB cable again.
• The printing setting of the camera differs from the printer setting. Change the paper size setting of
the camera (pages 92 and 94) or change the printer setting.
You cannot perform other operations
when printing is stopped.
• The printer is performing the printing stop processing, so wait for this processing to finish. (This
processing may take some time depending on the printer.)
Others
Symptom Cause/Solution
Your camera does not work.
• You are not using an “InfoLITHIUM” battery pack. Use an “InfoLITHIUM” battery pack (page
146).
• The battery level is low. (The indicator appears.) Charge the battery pack (page 13).
• Connect the AC Adaptor securely to the DC IN jack of your camera and to a wall outlet (wall socket)
(page 16).
The power is on, but the camera does
not work.
• The built-in microcomputer is not working properly. Disconnect, and then, after one minute,
reconnect all power sources and turn on the camera. If this does not work, press the RESET button
inside the battery/“Memory Stick”/CF card cover with a fi ne-tipped object, then turn the power on
again. (This will clear the date and time settings, etc.) (page 119)
You cannot identify an indicator on
the screen.
• Check the indicator (pages 149 to 153).
The lens gets fogged.
• Moisture condensation has occurred. Turn off the camera and leave for about an hour at room
temperature for the moisture to evaporate before use (page 143).
The camera becomes warm when you
use it for the long time.
• This is not a malfunction.
The lens does not move when you
turn off the camera.
• The battery pack is discharged. Replace the battery pack with a charged battery pack (page 13) or
use the AC Adaptor (page 16).