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Self-diagnosis display
– If a code starting with an alphabet
letter appears
Your camera has a self-diagnosis display.
This function displays the camera
condition on the LCD screen with a
combination of a letter and four numerical
digits. If this occurs, check the following
code chart and attempt the corresponding
corrective actions. The last two digits
(indicated by ) will differ depending
on the state of the camera.
C:32:ss
Self-diagnosis display
Code Cause Countermeasure
C:32:
There is trouble with your
camera’s hardware.
• Turn the power off and on again (page
17).
C:13:
The camera cannot read or write
data on the recording medium.
• Re-insert the recording medium several
times.
An unformatted recording
medium is inserted.
• Format the recording medium (page 48).
The inserted recording medium
cannot be used with your camera,
or the data is damaged.
• Insert a new recording medium (page 21).
E:61:
E:91:
A camera malfunction that you
cannot reverse has occurred.
• Press the RESET button located inside
the battery/“Memory Stick”/CF card
cover, then turn the power on again.
(page 119)
If you are unable to solve the problem even after trying the corrective actions a few times,
contact your Sony dealer or local authorized Sony service facility.