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Troubleshooting
When operating using a “Memory Stick”
Symptom Cause and/or Corrective Actions
• The POWER switch is not set to MEMORY.
c Set it to MEMORY (p. 122).
• A “Memory Stick” is not inserted.
c Insert a “Memory Stick” (p. 115).
• The “Memory Stick” has already been recorded to its full
capacity.
c Delete unnecessary images and record again (p. 157).
• The “Memory Stick” formatted incorrectly is inserted.
c Format the “Memory Stick” using your camcorder or
use another “Memory Stick” (p. 115, 189).
• The write-protect switch on the “Memory Stick” is set to
LOCK.
c Release the lock (p. 113).
• The image is protected.
c Cancel image protection (p. 156).
• The write-protect switch on the “Memory Stick” is set to
LOCK.
c Release the lock (p. 113).
• The write-protect switch on the “Memory Stick” is set to
LOCK.
c Release the lock (p. 113).
• The write-protect switch on the “Memory Stick” is set to
LOCK.
c Release the lock (p. 113).
• The write-protect switch on the “Memory Stick” is set to
LOCK.
c Release the lock (p. 113).
• INDEX screen is not displayed.
c Press INDEX to display the index screen then protect the
image (p. 156).
• The write-protect switch on the “Memory Stick” is set to
LOCK.
c Release the lock (p. 113).
• INDEX screen is not displayed.
c Press INDEX to display the index screen, then write a
print mark (p. 160).
• You are trying to write a print mark on a moving picture.
c Print marks cannot be written to a moving picture.
• The write-protect switch on the “Memory Stick” is set to
LOCK.
c Release the lock (p. 113).
• You may not be able to play back images in actual size
when you try to play back images recorded by other
equipment.
This is not a malfunction.
• Your camcorder cannot play back some images processed
with your computer. (The file name flashes.)
• If you record images with any other equipment, the
images may not play back normally on your camcorder.
(continued on the following page)
Recording does not function.
The image cannot be deleted.
You cannot format the “Memory
Stick.”
You cannot write a print mark on the
still image.
The photo save function does not
work.
You cannot protect the image.
Deleting all the images cannot be
carried out.
The “Memory Stick” does not
function.
You cannot play back images in
actual size.
You cannot play back image data.
Types of trouble and how to correct trouble