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— Troubleshooting —
English
Types of trouble and their solutions
If you run into any problem using your camcorder, use the following table to troubleshoot the
problem. If the problem persists, disconnect the power source and contact your Sony dealer or local
authorised Sony service facility. If “C:ss:ss” appears on the screen, the self-diagnosis display
function has worked. See page 224.
In the recording mode
Symptom Cause and/or Corrective Actions
• The POWER switch is not set to CAMERA.
c Set it to CAMERA (p. 29).
• The tape has run out.
c Rewind the tape or insert a new one (p. 27, 47).
• The write-protect tab is set to expose the red mark.
c Use a new tape or slide the tab (p. 28).
• The tape is stuck to the drum (moisture condensation).
c Remove the cassette and leave your camcorder for at least
one hour to acclimatise (p. 244).
• While being operated in CAMERA mode, your camcorder has
been in the standby mode for more than five minutes.
c Set the POWER switch to OFF (CHG) and then to CAMERA.
• The battery pack is dead or nearly dead.
c Install a charged battery pack.
• Viewfinder is not extended to the end.
c Pull out the viewfinder (p. 33).
• The viewfinder lens is not adjusted.
c Adjust the viewfinder lens (p. 33).
• STEADYSHOT is set to OFF in the menu settings.
c Set it to ON (p. 132).
• The setting is the manual focus mode.
c Set FOCUS to the auto focus mode (p. 72).
• Shooting conditions are not suitable for autofocus.
c Adjust to focus manually (p. 72).
• The LCD panel is open.
c Close the LCD panel (p. 31).
• The contrast between the subject and background is too high.
Your camcorder is not a malfunction.
• Your camcorder is not a malfunction.
• Slow shutter, low lux of PROGRAM AE or Super NightShot
mode is activated. This is not a malfunction.
• If 10 minutes elapse after you set the POWER switch to
CAMERA or DEMO MODE is set to ON in the menu settings
without a cassette inserted, your camcorder automatically
starts the demonstration.
c Insert a cassette and the demonstration stops.
You can also cancel DEMO MODE (p. 139).
START/STOP does not operate.
The power goes off.
The image on the viewfinder screen
is not clear.
The SteadyShot function does not
work.
The autofocusing function does not
work.
The picture does not appear in the
viewfinder.
A vertical band appears when you
shoot a subject such as lights or a
candle flame against a dark
background.
A vertical band appears when you
shoot a very bright subject.
Some tiny white spots appear on the
screen.
An unknown picture is displayed on
the screen.