52 Troubleshooting
Error No.: 300 Is Displayed
Error No.: 1700/1710 Is Displayed
Cause Action
The printer is not ready. Make sure that the printer is turned on, and that it is connected securely to the
computer.
If the POWER lamp is off, turn the printer on.
While the POWER lamp is flashing green, the printer is initializing. Wait until the
POWER lamp stops flashing and remains lit green.
If the ALARM lamp is flashing orange, an error may have occurred on the
printer. For details on how to resolve the error, see “ALARM Lamp Flashes
Orange” on page 50.
Printer is not connected properly. Make sure that the USB cable is plugged in securely to the computer and the
printer.
z If you are using a relay device such as a USB hub, disconnect it, connect the
printer directly to the computer, and try printing again. If printing starts
normally, there is a problem with the relay device.
Consult the reseller of the relay device for details.
z There could also be a problem with the USB cable. Replace the USB cable
and try printing again.
Your printer is not selected in Printer
on the Print dialog box.
Select iP1800 series in Printer on the Print dialog box.
If iP1800 series does not appear in Printer, follow the procedure below to
check that the driver for your printer is installed to your computer.
(1) Select Print & Fax Preferences from Printer.
In Mac OS X v.10.2.8 or 10.3.x, select
Edit Printer List
from
Printer
.
(2) Check that iP1800 series is displayed in the list of printers
and that the check box is selected.
In Mac OS X v.10.2.8, check that
iP1800 series
is displayed in the
Printer List
.
(3) If iP1800 series is not displayed, click Add(+) to add the
printer.
If you cannot add the printer, follow the procedure described in the Easy Setup
Instructions to reinstall the printer driver.
Cause Action
The ink absorber is almost full. The printer has a built-in ink absorber to hold the ink used during Print Head
Cleaning, for example.
This error message indicates that the ink absorber is nearly full.
Press the RESUME/CANCEL button to cancel the error so you can continue
printing.
Before the ink absorber becomes completely full, contact a Canon service
representative. (You will need to replace a particular part of the printer.)
Important
Canon recommends that you call for service as soon as this error occurs. Once
the ink absorber becomes completely full, printing cannot be performed until the
ink absorber is replaced.