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iDP3221 User’s Manual
CITIZEN
DAILY MAINTENANCE
• At the time of maintenance, be sure to turn off the power switch of the printer and unplug it from the
socket.
• When cleaning the platen, wipe off dust or dirt from the platen with a cotton swab dipped in ethyl
alcohol.
• Use a dry soft cloth to wipe off stains and dust from the surfaces of the main body case. For severe
soiling, dip the cloth in water and wring it, for wiping off the soil. Never use organic solvents, such as
alcohol, thinner, trichlene, benzene, ketone, or chemical dusters.
• If the equipment is contaminated with paper powder, use a soft brush to clean it. Be careful not to
damage the printing head.
CAUTION:
The printing head and motor are very hot. Be careful not to touch them
immediately after printing.
Cleaning the Printing Head
1. Referring to "4.6 Removing Paper Jam," detach the platen roller unit.
2. Moisten gauze slightly with alcohol, and clean the heating surface of the printing head with it.
3. Reattach the platen roller unit.
CAUTION:
The printing head and motor are very hot. Be careful not to touch them
immediately after printing. Do not touch the heating surface of the head with a bare
hand or metal.