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Troubleshooting AXIS 2100 User’s Guide
42
PINGing Your IP Address
By sending a packet to the specified address and waiting for a reply, the PING utility can determine
whether a specific IP-address is accessible. It also provides a particularly useful method for
confirming addressing conflicts with your AXIS 2100 on the network.
Follow the instructions below in association with Problems, Possible Causes and Remedial Actions, on
page 43, and run the PING utility to troubleshoot TCP/IP problems on your network:
1. Disconnect your AXIS 2100 from the network.
2. Start a DOS window.
3. Type
ping x.x.x.x, where x.x.x.x is the IP address of the AXIS 2100.
The subsequent replies as shown in the table below will provide an explanation as to the cause of
the problem:
PING Reply Interpretation and recommendation
bytes = 32 time = 2 ms......
The IP address is already used and cannot be used again.
You must obtain a new IP address.
destination host unreachable The AXIS 2100 is not accessible within your subnet.
You must obtain a new IP address.
request timed out This IP address is not used by anyone and is available for use with
your AXIS 2100.