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Updating the Software AXIS 2100 User’s Guide
46
Appendix B - Updating the Software
The AXIS 2100 camera software is stored in Flash memory. This memory is provided by a silicon
chip that, just like any other ROM device, retains data content even after power is removed. Flash
memory is unique because it allows its data to be erased and re-written. This means you can install
software updates for your AXIS 2100 as they become available - without having to replace any
parts. New software can be simply loaded into the AXIS 2100 over the network.
Obtaining Updated Software
The latest version of the AXIS 2100 software is available free of charge from the Axis Website at
www.axis.com, or from your local distributor.
Upgrading the Software
The AXIS 2100 Flash memory is upgraded over the network using FTP. See the detailed
instructions supplied with each new software release.
Important!
• Always read the upgrade instructions available with each new release, prior to upgrading your soft-
ware.
• Downloading normally takes between 30 seconds and 10 minutes, although it can take longer. After
starting the download, you should always
wait at least 20 minutes before power cycling the AXIS
2100 - even if you suspect the download procedure has failed.
• In controlled environments, flash memory upgrades provide a very safe method for updating soft-
ware. However, flash products can become damaged if the upgrade operation is not performed cor-
rectly. Your dealer reserves the right to charge for any repair attributable to faulty upgrading by the
user.