Filter
Top Products
93
Print Quality Problems
You see banding (light lines).
■ The print head may need cleaning; see Cleaning the Print Head Directly from
PictureMate or Cleaning the Print Head Using the Computer for instructions.
■ Make sure the glossy, printable side of the paper is face up.
■ The photo cartridge may need replacing. See Replacing the Photo Cartridge for
instructions.
■ The print head may need alignment; see Aligning the Print Head Directly From
PictureMate or Aligning the Print Head Using the Computer for instructions.
Your photo is blurry or smeared.
■ Use PictureMate Photo Paper from the PictureMate Print Pack to ensure proper
saturation and absorption of ink.
■ Make sure you load paper with the glossy, printable side face up.
■ Make sure your paper isn’t damp or curled, or loaded face down (the printable
side should be face up). If it’s damp or curled, reload a new stack of paper.
■ The print head may need alignment; see Aligning the Print Head Directly From
PictureMate or Aligning the Print Head Using the Computer for instructions.
■ Remove each sheet from the output tray after printing.
Your photo is grainy.
■ The print head may need alignment; see Aligning the Print Head Directly From
PictureMate or Aligning the Print Head Using the Computer for instructions.
■ You may need to increase the image resolution or print it in a smaller size; see
your software documentation.
Your photo is faint or has gaps in the image.
■ The print head may need cleaning; see Cleaning the Print Head Directly from
PictureMate or Cleaning the Print Head Using the Computer for instructions.