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■ Use new paper, loaded printable side up. Don’t load paper above the arrow mark
on the left edge guide. Load a maximum of 20 sheets.
■ Place the paper against the right edge and slide the left edge guide against it, but
not too tight.
■ Store paper flat to prevent curling.
■ Don’t load plain paper, this can damage PictureMate.
Miscellaneous Printout Problems
PictureMate prints blank pages.
■ Make sure PictureMate is selected, or is the active printer in the Print Center or
Macintosh Chooser.
■ The print head may need cleaning; see Cleaning the Print Head Directly from
PictureMate or Cleaning the Print Head Using the Computer for instructions.
The margins are incorrect.
■ If you have a border on one side of your photo but not on the other, make sure
the paper is positioned correctly in the feeder, all the way to the right. Slide the
left edge guide against the paper.
■ If you are printing without a computer, make sure the Crop setting is set to Off.
See Cropping Your Photo for instructions. Also check your Layout setting. See
Choosing a Layout for instructions.
■ If the subject of your photo is very close to the edge of the image, you may want to
select Border as the Layout setting. This prevents the automatic enlargement of
your photo (to eliminate the borders) which may be causing part of your image to
be cut off.
Image size or position is incorrect.
■ Make sure paper and layout options in your printer software settings (on the
computer) or on the PictureMate Main Menu (printing without a computer) are
set correctly.