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Printer Troubleshooting Hints
Troubleshooting Tools
The following table lists the tools needed for general printer
maintenance.
Recommended Troubleshooting Tools and Supplies
Tool Purpose
Tissue Print Cartridge Cleaning Operations.
Lint -free cloth Cleaning the Printer and the Print Cartridge Contacts.
Computer vacuum Loosening and removing paper dust and other particulate matter
from the interior of the printer.
Distilled water Used for all cleaning purposes requiring water.
HP Toolbox (MS Windows Users)
HP Toolbox helps you diagnose and solve common printing problems.
To access HP Toolbox, double-click the Toolbox icon in the HP DeskJet
Utilities program group. Then follow the symptoms and solutions that
apply.
Note
Instead of the HP Toolbox, earlier versions of MS Windows
printer drivers used Dr. DeskJet which performed similar
functions. To access Dr. DeskJet, double-click the Dr.
DeskJet icon in the HP DeskJet Utilities program group.
Then follow the symptoms and solutions that apply.