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Possible Causes for Short Print Cartridge Life (Cont.)
Cause Reason
Printer was unplugged with
the print cartridge out of its
home position
A service station is located at the right end of the mechanism.
This service station caps the print cartridge nozzles to minimize
ink drying in the nozzles. Turning off the printer caps the print
cartridge and returns it to the service station. Always allow the
print cartridge to return to the home position by pressing the
Power button rather than unplugging the printer.
Print cartridge may need to
be restored.
Run the print cartridge cleaning routine. If print quality is not
restored after a page of printing, replace the print cartridge.
Excessive use of the print
cartridge cleaning routine.
The process of restoring print cartridges, by running the
cleaning routine, uses ink. Avoid excessive use of the cleaning
routine.
Print cartridge stored outside
of the printer.
Open print cartridges must be stored in the printer.
Print cartridge has been
refilled.
Hewlett-Packard does not recommend or guarantee the print
quality or life from the refilling of print cartridges. Replace the
print cartridge with a new print cartridge.
The print cartridge was
prematurely removed from its
sealed container.
The print cartridge has a longer life sealed in its packaging rather
than in the printer or the print cartridge storage container. Keep
print cartridges sealed in their packaging until needed. Then,
install the print cartridge promptly into the printer.
Estimate of pages printed
with the print cartridge is
Incorrect.
It is very easy to underestimate the number of pages printed.
When counting pages per cartridge, be sure to count drafts that
are thrown away.
The print cartridge is faulty. Replace the print cartridge. If there becomes a pattern of faulty
print cartridges, the printer may be causing the print cartridges
to fail. In this case, return the printer for repair and indicate the
history of the faulty print cartridges.
The printer has a hardware
problem.
The service station may be faulty, or the printer may be
damaging the print cartridges. If the problem recurs with the
printer, return the printer for repair and indicate the history of the
faulty print cartridges.
Short color print cartridge
life.
Most of the causes for short black print cartridge life also apply
to the color print cartridge. Review the other possible causes in
this table.