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H P D e s k J e t a n d D e s k W r i t e r P r i n t e r s R e t u r n i n g a P r i n t e r f o r S e r v i c e
In the UK, France, Germany, Switzerland, Austria,
Belgium, Norway, Sweden, Denmark, Finland, and
the Netherlands
If a printer fails during the warranty period, the customer should do the
following:
1. Follow the troubleshooting procedures in this document or consult
the HP FIRST facsimile assistance services.
2. If the customer is still unable to determine the cause of the failure,
the customer should contact their local reseller or the European
Customer Support Center.
Customer support representatives can answer your questions
regarding the setup, configuration, installation, and operation of the
printer. They can also troubleshoot and diagnose printer problems
and, if necessary, can give instructions for getting the printer
serviced and repaired.
If available for your country and language, phone numbers for HP
FIRST and the European Customer Support Center are given in a
separate document shipped with the printer. If additional
information is needed, customers can call the reseller or the nearest
HP Sales and Support Office.
If a printer fails after the warranty period:
1. Follow the troubleshooting procedures in this document or the
printer user's guide.
2. If the customer is unable to determine the cause of the failure, the
customer should contact their local reseller or the nearest HP Sales
and Support Office for instructions on returning your printer for
service and repair.