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Troubleshooting > Message Appears on the Computer Screen
Message Appears on the Computer Screen
Errors About DVD/CD Printing Are Displayed
Message: 1001 Is Displayed
Error Number: 1002 Is Displayed
Message: 1850 Is Displayed
Errors About DVD/CD Printing Are Displayed
Check 1: Is the CD-R Tray placed properly?
Open the Inner Cover, properly place the CD-R Tray again, then press the
RESUME/CANCEL
button.
Make sure that you are using the CD-R Tray supplied with the printer ("G" is on the upper
side).
For details on how to place the CD-R Tray, see
Attaching/Removing the CD-R Tray
.
Check 2: Is the DVD/CD placed on the CD-R Tray?
Properly place the DVD/CD on the CD-R Tray, attach the CD-R Tray again, then press the
RESUME/CANCEL
button.
Make sure that you are using the CD-R Tray supplied with the printer ("G" is on the upper
side).
For details on how to place the CD-R Tray, see
Attaching/Removing the CD-R Tray
.
Check 3: Unrecognizable DVD/CD may be placed.
Canon recommends that you use DVD/CDs specially processed to be printed on by an inkjet
printer.
Check 4: Is the DVD/CD on the CD-R Tray already printed?
If you place a DVD/CD on which has already been printed on the CD-R Tray, the CD-R Tray
may be ejected.
In this case, change the settings of the printer driver and try printing again.
Clear the Detects a printable disc in the CD-R tray check box in Custom Settings on
the Maintenance tab, then click Send.
When printing is over, select the Detects a printable disc in the CD-R tray check box
and click Send.
Note
If the Detects a printable disc in the CD-R tray check box is cleared, printing may start
without the DVD/CD loaded. Selecting the check box prevents the CD-R Tray from getting
dirty.
Check 5: Is the Inner Cover opened when starting printing on paper, or while
printing is in progress?
Close the Inner Cover, then press the
RESUME/CANCEL
button on the printer.
Do not open or close the Inner Cover while printing is in progress. This may damage the
printer.
Message: 1001 Is Displayed
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