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Printing on DVD/CDs
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Troubleshooting
> Cannot Print on DVD/CDs
Cannot Print on DVD/CDs
DVD/CD Printing Does Not Start
CD-R Tray Does Not Feed Properly
CD-R Tray Jammed
DVD/CD Printing Does Not Start
Check 1: Is the CD-R Tray placed properly?
Open the Inner Cover, properly place the CD-R Tray again, then press the
RESUME/CANCEL
button.
Use the CD-R Tray supplied with this printer ("G" is on the upper side).
For details on how to place the CD-R Tray, see
Attaching/Removing the CD-R Tray
.
Check 2: Is the DVD/CD placed on the CD-R Tray?
Place the DVD/CD on the CD-R Tray properly, then press the
RESUME/CANCEL
button on the
printer.
Make sure that you are using the CD-R Tray supplied with the printer ("G" is on the upper
side).
For details on how to place the CD-R Tray, see
Attaching/Removing the CD-R Tray
.
Check 3: If DVD/CD printing stops before it is complete, try the operation again.
If a certain period of time has elapsed while DVD/CD printing is in progress, the printer stops
initializing.
If you press the
RESUME/CANCEL
button, the printer resumes initializing.
Try the operation again following the on-screen instructions.
CD-R Tray Does Not Feed Properly
Check 1: Is the CD-R Tray placed properly?
Properly place the CD-R Tray again, then press the
RESUME/CANCEL
button.
Make sure that you are using the CD-R Tray supplied with the printer ("G" is on the upper
side).
For details on how to place the CD-R Tray, see
Attaching/Removing the CD-R Tray
.
Check 2: Unrecognizable DVD/CD may be placed.
Canon recommends that you use DVD/CDs specially processed to be printed on by an inkjet
printer.
Check 3: Is the DVD/CD on the CD-R Tray already printed?
If you place a DVD/CD on which has already been printed on the CD-R Tray, the CD-R Tray
may be ejected.
In this case, change the settings of the printer driver and try printing again.
Clear the Detects a printable disc in the CD-R tray check box in Custom Settings on
the Maintenance tab, then click Send.
When printing is over, select the Detects a printable disc in the CD-R tray check box
and click Send.
Page 317 of 437 pagesCannot Print on DVD/CDs