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Paper Jams
> Paper Is Jammed in the Paper Output Slot or the Rear Tray
Paper Is Jammed in the Paper Output Slot or the Rear Tray
Remove the paper following the procedure below.
1.
Slowly pull the paper out, either from the Rear Tray or from the Paper Output Slot,
whichever is easier.
Note
If the paper tears and a piece remains inside the printer, open the Top Cover and remove it.
Be careful not to touch the components inside the printer.
After removing all paper, close the Top Cover, turn the printer off, and turn it back on.
If you cannot pull the paper out, turn the printer off and turn it back on. The paper may be
ejected automatically.
2.
Reload the paper, and press the
RESUME/CANCEL
button on the printer.
If you turned off the printer in step 1, all print jobs in the queue are canceled. Reprint if necessary.
Note
When reloading the paper, confirm that you are using the correct paper and are loading it
correctly.
Loading Paper
A5 sized paper is suited to printing documents consisting mainly of text. We do not recommend
using such paper to print documents with photos or graphics, since the printout may curl and
cause paper exit jams.
If you cannot remove the paper or the paper tears inside the printer, or if the paper jam error continues
after removing the paper, contact the service center.
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Page 390 of 437 pagesPaper Is Jammed in the Paper Output Slot or the Rear Tray