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If any object is placed in front of the printer, remove it.
Open the Paper Output Tray gently, then turn the power off and back on.
Four-Digit Alphanumeric and "Printer error has occurred." Is Displayed
Turn off the printer, and unplug the power cord of the printer from the power supply.
Plug the printer back in and turn the printer back on.
If the problem is not resolved, contact the service center.
Error Regarding Automatic Duplex Printing Is Displayed
Check: See Cannot Print Properly with Automatic Duplex Printing
and take the
appropriate action.
Error Regarding Automatic Print Head Alignment Is Displayed
Check: See
Eleven flashes:
in
Alarm Lamp Flashes Orange
and take the
appropriate action.
Writing Error/Output Error/Communication Error
Check 1: If the
Power
lamp is off, make sure that the power plug is plugged in,
then turn the printer on.
While the
Power
lamp is flashing green, the printer is initializing. Wait until the
Power lamp
stops flashing and remains lit green.
Check 2: Make sure that the printer port is configured appropriately in the printer
driver.
* In the following instructions, "
XXX" signifies your printer's name.
1.
Log on as a user account with administrator privilege.
2.
Click Control Panel, then Printer under Hardware and Sound.
In Windows XP, click Control Panel, Printers and Other Hardware, then Printers and
Faxes.
In Windows 2000, click Control Panel then Printers.
3.
Right-click the Canon XXX icon, then select Properties.
4.
Click the Ports tab to confirm the port settings.
Make sure that a port named USBnnn (where "n" is a number) with Canon XXX appearing
in the Printer column is selected for Print to the following port(s).
If the port setting is not correct, reinstall the printer driver or change the port setting
according to the interface you are using.
Check 3: Make sure that the USB cable is securely plugged in to the printer and
the computer.
If you are using a relay device such as a USB hub, disconnect it, connect the printer
directly to the computer, and try printing again. If printing starts normally, there is a
problem with the relay device. Consult the reseller of the relay device for details.
There could also be a problem with the USB cable. Replace the USB cable and try
printing again.
Check 4: Make sure that the printer driver is installed correctly.
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