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100 Solving Problems
Your printout is faint or has gaps.
■ Clean the print head; see page 79 for
instructions.
■ The ink cartridges may be old or low on
ink; see page 82.
■ Select the correct Type or Media Type
setting for your paper; see page 41.
■ Make sure your paper isn’t damaged, old, dirty, or loaded face down. For best
results, use genuine Epson paper.
Caution: Don’t open Epson Status Monitor, pause printing, or respond to ink
messages when your printer is printing. This may cause your printer to pause and
leave an uneven surface on your printout. If ink is low, wait until printing finishes
before checking ink levels or replacing a cartridge. If you replace an ink cartridge
in the middle of a print job, the quality of your printout may decline. For best
results, check ink levels and replace cartridges, if necessary, before printing large
or high-resolution print jobs.
Your printout is grainy.
■ Use a higher quality paper or select a higher print quality (for Windows, see
page 31; for Macintosh, see page 39).
■ Align the print head as described on page 86.
■ Increase the image resolution or print it in a smaller size; see your software
documentation.
■ Make sure you’re not printing a PostScript
®
file.
You see wrong or missing colors.
■ Make sure Color ink is selected (Macintosh), even when printing black and white
photographs, unless you are using Advanced B&W Print settings.
■ Clean the print head; see page 79 for instructions.
■ The ink cartridges may be old or low on ink; see page 82.