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Solving Problems 95
Red ) paper light on Your paper ran out, or multiple sheets fed.
Sheet Feeder: If paper is out, load more paper and press
the
) paper button. If multiple sheets fed, press the
) paper button to eject the paper, then turn your printer
off and then on. For loading instructions, see page 12.
Single Sheet Guide: See page 16 for instructions on
loading single sheets of special papers.
Roll Paper: See page 20 for instructions on loading or
reloading roll paper.
Front Path: See page 24 for instructions on loading or
reloading thick media.
Red
) paper light flashes Jammed paper is blocking print head movement, or you’re
trying to print on paper loaded into a path different than the
path specified in the printer driver.
If you suspect a paper jam, turn off the printer and pull out
the jammed paper. Open the cover and remove any
jammed or torn paper. Then do one of the following:
Sheet Feeder or Single Sheet Guide: Turn on the printer,
reload paper, and press the
) paper button.
Roll Paper: Cut off the printed portion, then remove the
paper (see page 43) and reload it (see page 20).
Front Path: See page 24 for instructions on loading or
reloading thick media.
If a print job was sent to one paper path, but media is
loaded only for another paper path, load the paper in the
correct path.
Red
) paper light flashes
quickly
Red
H ink light flashes
quickly
Jammed paper or a foreign object is preventing the print
head from returning to the home position, or paper is
loaded in the sheet feeder and the front path door is open.
Turn off the printer, open the printer cover, and remove
any jammed or torn paper, or foreign object. Close the
front path door if it is open. Then turn the printer back on. If
the error persists, contact your dealer or Epson; see
page 105.
Lights Explanation