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98 Solving Problems
Printer Problems
Only the green P power light is on, but nothing prints.
■ Make sure the interface cable is securely connected at both ends and meets the
system requirements on page 107.
■ Run a printer check as described on page 96. If the test page prints, make sure
your software is installed correctly.
■ If you’re printing on a network, make sure you set up your printer for network
printing, as described in your on-screen Reference Guide.
The printer sounds as though it is printing, but nothing prints.
■ The print head may need cleaning; see page 79 for instructions.
■ The printer won’t operate properly if it’s tilted or at an angle. Place it on a flat,
stable surface.
Your printer makes noise when you turn it on or after it has been sitting for
awhile.
Your printer is performing routine maintenance.
Printing is too slow.
Make sure your system meets the recommended requirements listed on page 107.
You may also need to:
■ Clear space on your hard drive or run a defragmentation utility.
■ Close open programs that you’re not using.
■ Increase your system’s memory (RAM).
For the fastest printing:
■ Select Draft (Windows) or set the Quality/Speed slider to Speed (Macintosh).
■ Turn High Speed on and turn Finest Detail off, if available.
■ If your printer is connected to a USB hub, disconnect any unused USB devices.
Use a Hi-Speed USB 2.0 cable connected to a Hi-Speed USB 2.0 port.