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Solving Problems 103
Miscellaneous Problems
The image is inverted, as if viewed in a mirror.
Turn off Mirror Image in the printer software or the mirror setting in your program.
See page 31 (Windows) or page 39 (Macintosh) for instructions.
The printer prints blank pages.
■ Make sure your printer is selected in the Print window, or in the Macintosh
Printer Setup Utility or Print Center.
■ Clean the print head; see page 79 for instructions.
You see incorrect characters.
■ Make sure the interface cable is securely connected at both ends and meets the
system requirements on page 107.
■ Make sure your printer is selected in the Print window, or in the Macintosh
Printer Setup Utility or Print Center.
■ If you’re using a switch box or USB hub with your printer, connect the printer
directly to your computer instead.
The margins are incorrect.
■ Make sure the paper settings are correct for your paper size. See page 28
(Windows) or page 33 (Macintosh).
■ Choose the correct margins for your paper size. The margins must be within the
printable area of the page; see “Printer Specifications” in your on-screen Reference
Guide.
■ Place your paper against the right side of the feeder with the left edge guide snug
against it.
■ Make sure the Borderless setting is set correctly for your margins; see page 43 for
roll paper or page 49 for cut sheets.