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5. ERROR MESSAGES
57
Macintosh:
• Failed to obtain printer information. Reselect printer using selec-
tor.
Reselect the PICTROGRAPHY 3500 with [Chooser].
• Connection to server not set. Set an appropriate server.
Network printing requires a server. When the server setup dialog box
is displayed, enter settings in the [PictroGraphy] folder (previously
mounted) on the computer directly connected to the PICTROGRAPHY
3500.
• Connection to server not found. Make sure if it is sharable.
Check to see that the server and client computers are connected across
the network.
Enter settings to enable sharing of the server [PictroGraphy] folder.
Mount the [PictroGraphy] folder on the server.
• Failed to obtain printer information. Reset connection to server.
Reset the connection to the server ([PictroGraphy] folder on the com-
puter directly connected to the PICTROGRAPHY 3500) using the
[Chooser].
• Specified paper differs from that in printer.
Specified paper size: XXXX
The system is unable to print on the specified paper size. Replace the
paper currently loaded in the PICTROGRAPHY 3500 with one of the
correct roll width, or change the paper size setting.
• Printer error. Printer may be offline.
• Printer exclusive use not permitted. Printer may be offline or used
by another computer.
• Failed to obtain paper information since PICTROGRAPHY is
printing or offline.
This message indicates that the PICTROGRAPHY 3500 is offline or
unable to print because it is engaged in some other processing. Put the
PICTROGRAPHY 3500 back online, or resend the print command af-
ter waiting for the other process to complete.
• Necessary file not found.
Reinstall the PICTROGRAPHY 3500 printer driver.
• The print server is set to foreground printing.
Setting the server to foreground printing disables network printing. To
implement network printing, set background printing On on the server
side.
• Background printing is in progress. Background printing cannot
be turned off at this time.
To implement network printing, background printing on the server side
must be On. While network printing is in progress, the setting for back-
ground printing cannot be set to Off. Wait for all documents to finish
printing, or delete the documents in the queue.
• The specified ColorSync profile not found.
The ColorSync profile specified for network printing is not installed in
the server. Install ColorSync in the server.
• Memory shortage.
Increase available memory by closing other applications.