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Possible causes of a lost connection are:
• The computer might not be connected to the printer, the
printer might be off, or the printer might not be connected
to a power source.
• You might be using a USB hub or docking station that has
multiple devices connected to it. Accessing another device
can temporarily break the connection to the printer. Wait
until the other device is no longer being accessed, or
connect the printer directly to the computer.
Whenever a connection is broken, the Windows taskbar
displays this icon: .
To reconnect, try the following:
• Make sure the USB cable is securely attached to both the
computer and to the USB port on the back of the printer.
• Make sure that the printer’s power cord is securely
attached, that the printer is connected to a power source,
and that it is turned on.
• If the connection is still broken, right-click the broken
connection memory card icon and select Reconnect hp
photosmart series from the menu.
If an HP Photosmart dialog box appears, click Retry to try
to re-establish a connection.
Macintosh connection problems
If you are using your HP Photosmart printer with a Macintosh
computer, the printer requires a continuous connection to the
computer. The computer uses this communication link to receive
feedback from the printer.
If the connection between your Macintosh computer and your
HP Photosmart printer is lost, a warning message appears on
your computer screen.