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basics guide
40
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Photo paper does
not feed into the
printer correctly.
You are in an
extremely high or
low humidity
environment.
Try the following:
• Insert the photo paper as far as it will
go into the photo tray.
• Load one sheet of photo paper at a
time.
Paper does not feed
into the printer
correctly.
OR
Paper does not
come out of the
printer correctly.
There may be too
much paper loaded
in the IN tray.
Remove some paper from the IN tray and
try printing again.
The paper guides
may not be
adjusted correctly.
Make sure that the paper width guide and
the paper length guide fit close to the
edges of the paper without bending the
paper.
The paper may be
too thin or too thick.
For a list of supported paper weights, see
the specifications section of the Printer
Help.
The paper may be
wrinkled or bent.
Try using different paper.
No page came out
of the printer.
(continued on next
page)
The printer needs
attention.
Read the LCD for instructions.
Power may be off
or there may be a
loose connection.
Try the following:
• Make sure the power is on.
• Make sure the power cord is securely
connected.
You may not have
any paper in the IN
tray.
Check that paper is loaded correctly in
the IN tray. For paper-loading
instructions, see load paper in the IN tray
on page 6.
The printer’s side
door may be open.
Close the printer’s side door.
Problem Possible cause Solution