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Troubleshooting
Operation
Symptom Cause and remedial action
Reference
pages
No power
When the pan-tilt head is not being used
Are the DC cable provided with the unit and the designated AC adapter
connected?
Has the POWER switch of the AC adapter been set to the ON position?
P.18,
P.24 to 26
When the pan-tilt head and controller are being used
Has all the equipment been connected properly?
Has the power of the pan-tilt head and controller been turned on?
Refer to the Operating Instructions of the pan-tilt head or the controller.
P.27 to 38
Cannot operate
using the controller
Has the unit’s power been turned on?
If the unit’s power indicator LED is off, it means that no power is being
supplied to the unit.
P.18
Is the unit connected to the pan-tilt head and controller properly?
Has the power of the pan-tilt head and controller been turned on?
Refer to the Operating Instructions of the pan-tilt head or the controller.
P.17,
P.24 to 26
Has the unit or the system connected to the unit been selected correctly
using the CONTROL button on the controller?
Refer to the Operating Instructions of the controller.
P.39 to 48