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Symptom Cause and remedial action
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Cannot operate
using the controller
It may be necessary to upgrade the version of the controller so that the
controller will support the unit.
Consult with your dealer.
—
When the AW-RP400 pan-tilt control panel and the AW-CB400 remote
operation panel are used in combination, a setting that prohibits the
operation of one of these units may have been selected.
Refer to the Operating Instructions of the controller.
—
Cannot operate the
lens
Check that the unit and lens have been connected properly.
Check that the iris selector switch on the lens is set to AUTO.
P.19, P.52
Is the designated lens being used?
P.19
Cannot display the
menus
Has OFF been set for the character output selection of the output
connected to the monitor?
Check the character output selection. Even if OFF is selected, characters are
displayed in all outputs for up to one minute after operation has been started.
P.69, P.85
When the pan-tilt head and controller are being used
Is the unit connected to the pan-tilt head and controller properly?
Refer to the Operating Instructions of the pan-tilt head or the controller.
P.17,
P.24 to 26
Troubleshooting