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Symptom Cause and remedial action
Reference
pages
Something is wrong
with the coloring of
the pictures
Have the white balance and black balance been adjusted?
Adjust the white balance and black balance.
The automatic tracking white balance setting (ATW) function may also be
selected.
P.53 to 55
Have the color matrix settings or color correction settings been changed?
Review the color matrix settings or color correction settings.
P.80 to 81,
P.89
When the genlock function is being used by the composite video signal
output
Check that the horizontal phase and color phase have been set correctly.
P.26,
P.57 to 59
The pictures are too
light or too dark
When the controller is being used
Either set the iris to auto or set it to manual and adjust the iris manually.
P.39 to 48
Check the connections and terminations of the video cables.
—
Signal attenuation may cause the images to become dark if the video
cables are too long. Connect a commercially available cable compensator.
—
Check that the unit and lens have been connected properly.
Check that the iris selector switch on the lens is set to AUTO.
P.19, P.52
Is the designated lens being used?
P.19
Troubleshooting