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Troubleshooting
Video
Symptom Cause and remedial action
Reference
pages
The camera’s images
are not displayed or
they are disturbed
Is the unit connected to the pan-tilt head and controller properly?
Refer to the Operating Instructions of the pan-tilt head or the controller.
P.27 to 38
Has the power of the connected equipment been turned on?
Refer to the Operating Instructions of the pan-tilt head or the controller.
—
In the case of a system configuration (using a switcher or other unit) with
which the images are also switched when the camera to be operated is
selected, has the unit — rather than another camera — been selected?
—
Has the video output been selected properly?
Check the video output format, component output selection, and other
settings.
P.67 to 68
P.83 to 84
Is the camera being used in conditions under which its use is prohibited?
Check the precautions for installation and the camera’s specifications.
P.12, P.99
When the genlock function is being used
Check that the genlock sync signals are being input properly.
Check that the horizontal phase and color phase have been set correctly.
P.26,
P.57 to 59