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FAQ, Tutorials & Documentation
The FAQ is a collection of the most frequently asked questions and related answers in
the Phase One Knowledge Base. Use the FAQ as the first and best place to find answers
on many technical questions. If you are seeking more detailed information about Capture
One, Portrait One, or our Digital Backs, you can download user guides and manuals or
watch some of the tutorials available.
Knowledge Base
Phase One’s searchable Knowledge Base at http://support.phaseone.com provides you
with detailed answers to most of your questions. This ‘self-service’ site is free of charge
and available to all Phase One owners.
Capture One On-line Support Forums
On Phase One’s official support forum you may share your experiences and get assistance
from other Phase One owners as well as from Phase One’s Technical Support team. Some
Phase One partners offer on-line support forums, hosted from their own web pages.
Please note that these forums are governed by separate rules. Phase One offers no
guarantees and assumes no responsibility or liability with respect to the support provided
by our local partners.
On-Line Support
You can contact Phase One Technical Support directly by creating an on-line support case
on http://support.phaseone.com
Phase One Technical Support will do it’s best to answer your question as quickly as
possible.