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DPP-FP85/FP95 3-285-420-12 (1)
65
GB
Troubleshooting
D:\Printer\DPPFP85.95 series\IM\3285420121DPPFP85.95IM_GB\3285420121\3285420121DPPFP8595IM_GB\100C08.fm
Master: Right.L0
Troubleshooting
If trouble occurs
If you run into any problems using the printer, use the following guidance to solve the problem.
If the problem persists, consult your Sony dealer.
Power
Displaying images
Symptom Check Cause/Solutions
The 1 (on/
standby) button
cannot be turned
on.
• Is the AC power cord
properly connected?
c Connect the AC power cord to an AC
outlet securely. (.page 12)
Symptom Check Cause/Solutions
The LCD screen
displays no
images.
• Is the memory card or an
external device properly
inserted?
c Insert a memory card or an external device
properly. (.page 15, 46)
• Does the memory card or an
external device contain
images recorded with a
digital camera or other
device?
c Insert a memory card or an external device
that contains the recorded images.
c Check the file formats that can be printed
with the printer. (.page 83)
• Is the file format compatible
with the DCF?
c If an image is not compatible with the
DCF, it may not be printed with the
printer even if it is displayed on the PC
monitor.
No images appear
either on the LCD
screen or on the
TV monitor.
• Is the TV input selector set
to the printer?
c Even if the TV input selector is set to the
printer, no images will be displayed when
an HDMI cable is connected.
c Switch the TV input selector to the
printer. Or disconnect the HDMI cable
and switch the display to the LCD screen.
Some images in
the index view are
not displayed or
not printed even if
they are displayed.
• Are thumbnail images
displayed in the index view?
c If the image is displayed but cannot be
printed, the file used for printing is
damaged.
c If an image is not compatible with DCF
(Design rule for Camera File system), it
may not be printed with the printer even if
it is displayed on the PC monitor.
Continued