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PRINTER TROUBLESHOOTING
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This section helps identify printer conditions and problems that can often be
solved by the user. If you are unable to correct the problem contact Panduit
Technical Support at 866-871-4571 or Panduit Customer Service at 800-777-
3300.
SYMPTOM ACTION
POWER
Printer does not
power up properly,
and LCD does not
come on.
• To turn printer ON, depress the power button.
• Make sure the battery pack is fully charged.
Charge a drained battery pack for a minimum of
15 hours with LS6-ACS.
• Plug in AC Adapter. Ensure power cord is firmly
seated into adapter.
• Make sure battery pack plug is connected to
printer plug in battery compartment
• Battery pack is spent or damaged. Try a new
charged battery pack. (LS6-BP).
PRINTING
Not printing.
• Make sure printer:
1. Is turned ON
2. Has ribbon cartridge properly loaded
3. Ribbon cartridge locked in place
4. Label mandrel seated properly
5. Labels positioned in width guide correctly
• Remove ribbon cartridge and clean print
mechanism with provided cleaning card.
Tools Too Big!
• The items on the home screen are too large for
the printable area. Adjust the text size on the
home screen, adjust the symbol size, rotate the
label, or use a larger label.